Pro Bono Project
Restaurant Delivery FB Messenger Chatbot
A full restaurant ordering and cash-on-delivery chatbot for a market with no food delivery apps.
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Work summary
In a market without established food delivery apps like UberEats, a restaurant delivery chatbot system was built to digitize ordering for local eateries. The backend utilized a complex API connection between ManyChat and Google Sheets, allowing restaurants to manage inventory, menus, and "topping-level" customizations in real-time without technical expertise. This system enabled a fully automated ordering and cash-on-delivery workflow, proving that sophisticated e-commerce logic could be executed entirely within a chat interface for markets reliant on cash transactions.
