← All projects
Ongoing Retainer Project
Covid-19 Awareness FB Messenger Chatbot
A Messenger chatbot that broadcast daily Covid-19 health updates to Ugandan communities for 4 critical months.
Clients & sponsors
1 relationshipProject details
Capabilities and tools
Supporting work
Tools used
Case study
How the work came together
Work summary
At the onset of the pandemic, a Covid-19 Awareness Chatbot was deployed to bridge the information gap in local Ugandan communities. The chatbot broadcasted daily updates and health guidelines to subscribers, effectively bypassing the limitations of traditional news distribution in the region. To overcome Facebook's 24-hour messaging window restrictions, the system was engineered with interactive "re-subscribe" buttons that maintained user engagement and ensured the continuous delivery of vital safety information over a 4-month critical period.
