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Work type

Customer Journey Design

Mapping and building acquisition-to-conversion funnels across awareness, nurture, and close.

CategoryMarketingSkill levelAdvanced

WT

Connected projects3

Clients2

Tools used with it2

Tools connected to this work

Projects featuring this work

3 connected projects

Internal Company Initiative

CRM Infrastructure & System Implementation

Customer Journey DesignProcess Optimization & AutomationProcess Documentation

Nov 2024 to Jan 2025

Standalone Project

Customer Journey Strategy & Simulation

Customer Journey DesignMarketing/Content StrategyAccount Management

Jan 2021 to Jan 2021

Pro Bono Project

The Better Broker - Steve Benmergui

Facebook Ads & SMS Campaign

Customer Journey DesignEmail/Phone InfrastructureVideo Editing

Sep 2019 to Nov 2019

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