Inbound Lead FB Messenger Chatbot Design & Implementation

A legal services chatbot was developed and embedded directly into the Laredo Law website to act as a 24/7 digital receptionist. The bot mirrored the site's information hierarchy, offering instant answers on services, blog summaries, and estate planning education while capturing visitor intent. The system integrated with the firm's scheduling workflow, allowing prospective clients to book consultations immediately, turning passive website traffic into qualified appointments without requiring attorney intervention.